1. What Is Your Company's Focus?
We are 100% focused on bringing the highest quality most delicious brownies to as many client's as possible. We only use the finest ingredients from around the world, period.
2. Why are your Brownies expensive?
We are solely focused on the premium high end market in terms of ingredients and client's. We are not trying to compete with supermarkets.
We want our client's to feel the love, passion, and our dedication to producing the very best tasting brownies in the world with each bite and order.
Our goal is to build to long term positive relationships with our client's by providing nothing but best, period!
3. How big are Decadent Brownies'?
After careful study, we determined that a brownie with dimensions of approximately 2.5" x 2.5" x 1.5" was the perfect size.
4. How long will my Brownies stay fresh?
Our brownies use the freshest ingredients and therefore have a short shelf life. We suggest that they be eaten within a week after receiving them if left at room temperature. However, we strongly suggest that you put them in the refrigerator right away. They tend to last for 2-3 weeks this way. We have frozen them as well for 3+ months and noticed that the flavor is just as good as when taking them out of the oven.
However you decide to store them, realize that they are fresh and perishable and will go bad if left for too long without being eaten.
5. What's the best way to eat them?
So many choices. You could eat them fresh out of the wrapper, break some pieces into to your favorite ice cream, microwave them for 5-15 seconds to get that warm delicious taste, or eat them directly out of the fridge or freezer. Personally, we like to eat them after they have been in the freezer. Just be careful when biting, they will be very hard :)
6. What if I have allergies?
We do not use any nuts in our brownies but we cannot guarantee that some of the equipment or ingredients we use do not have some nut exposure. Also, we may use eggs and other dairy products so please do not eat if you have any of allergies related to these ingredients.
We use various sources for shipping. Typically, you will receive your order in 1-3 business days from the time the order is processed, baked, packaged and shipped.
We ship each order in an insulated pouch with gel paks inside a professional and very attractive box.
We have consulted with numerous packaging experts and have made sure that we spare no expense in the care, packaging, and shipment of your order.
9. Do You Ship in August?
We do not ship in August for two reasons:
1. We feel it is too difficult to deliver our product with the perfection we strive for during this time of year. Due to the extreme heat throughout the country.
2. August provides the perfect opportunity for our employee's to take
a break and enjoy the warmth of summer.
10. Refund Policy:
We ship all of our products 100% tested for taste and quality.
Regretfully, we cannot offer refunds due to the incredibly high cost to produce a premium perishable item.
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